Co-Pilot Agreement and Client Agreement

Co-Pilot Agreement

Our comprehensive packages promise to fulfill all aspects of the college search and application process. By enrolling in a package you are agreeing to adhere to the requirements for each member of our partnership including the Student (Client), Responsible Party/Parties, Parents, Guardians [Stakeholder(s)], and College Flight Path (CFP), who will provide independent, objective, and confidential high school and college admissions preparation services. Our goal is to provide transparency by explicitly outlining each member’s responsibilities in our agreement for college and postsecondary services. 

CFP’s Responsibilities Include:

  1. CFP will conduct a detailed assessment of student needs through an in-depth pre-college meeting where all stakeholders are present and we review educational and personal histories, school records, and educational testing results. CFP will then provide a professional summary of the student’s interests, strengths, skills, academic and extracurricular goals.

  2. CFP will set up a follow-up meeting to conduct extensive research to develop a customized school list tailored to student’s interests, abilities, and needs.

  3. Once the initial list has been vetted, we will identify where you should schedule tours and campus visits.

  4. CFP will offer advice on securing letters of recommendation.

  5. CFP will help students practice for college interviews in preparation for their in-person visits.

  6. CFP will assist with applications, including review of student essays, resume, activities, and supplemental essays.

  7. CFP will follow up each meeting with a summary and to-do list for future meetings to keep students on schedule with their application deadlines and process. Additional information will be provided through CounselMore emails and can be found on our blog and events page.

  8. CFP will assist with scholarship search and merit scholarship applications. *Additional fees may apply or hours deducted from a package.

  9. CFP will refer the stakeholders and student to a financial aid specialist for additional support.

  10. CFP will offer insight into enrollment decisions via our checklist and postsecondary transition guidance.

  11. CFP will maintain memberships and engage in continuing education in accordance with the ethical standards of IECA and NACAC.

  12. CFP will maintain the confidentiality of personal information except with a client’s explicit consent or when otherwise legally mandated.

CFP’s Responsibilities DO NOT​ Include:

  1. Guarantee of admission to particular schools as college admission decisions are made solely by the educational institution. 

  2. Influencing college admissions officers.

  3. Writing essays.

  4. Writing or submitting letters of recommendation.

  5. Completing or submitting college and scholarship applications.

  6. Registering for standardized exams.

  7. Guarantee of test score improvement.

  8. Filling out financial aid forms.

Client and Stakeholders Responsibilities Include:

  1. The Client and Stakeholders must provide academic records, psychological evaluations (if applicable), test scores, and other materials relevant to college selection. Not having this information limits CFP’s ability to guide student searches.

  2. The Client and Stakeholders must grant permission to speak with counselors, therapists, or other team members on behalf of the client as needed in our process. 

  3. The Client and Stakeholders will keep CFP apprised of all updates 2 business days in advance of any meeting including school visits, testing results, GPA updates, application status, and essays. Families must maintain open communication and reply to emails (primary mode of communication) and phone calls promptly.

  4. The Client and Stakeholders will maintain communication with the student’s high school counselor and follow the requirements of the high school counseling office. This includes communication from high school personnel regarding the school’s college application procedures and internal deadlines for requesting transcripts, letters of recommendation, and other documents received from the high school. In addition, please keep CFP apprised of any relevant information.

  5. The Client and Stakeholders must disclose their financial parameters when applying to college for lists to be built accurately. 

  6. The Client and Stakeholders must be truthful and ethical when providing student information to CFP and colleges.

  7. The Client and Stakeholders must confirm that all standardized tests are completed according to our established calendar with any changes communicated to CFP.

  8. The Client and Stakeholders must complete all applications and submit supporting materials (e.g., transcripts, test scores, letters of recommendation) prior to deadlines.

  9. The Client and Stakeholders must provide notice of cancellation 2 business days in advance of a meeting to avoid being charged for the time.

  10. The Client and Stakeholders are responsible for scheduling college tours and interviews.

  11. The Client and Stakeholders are responsible for notifying CFP of college acceptances, deferrals, waitlists, rejections, and the student’s final decision.

Client (Student) Responsibilities:

  1. Clients will complete all assignments per CFP follow-up email.

  2. Clients will use CounselMore to maintain our shared college list.

  3. Clients are responsible for requesting transcripts, recommendations, and official test scores from appropriate agencies.

  4. Clients must maintain all list management systems in their assigned high school portal (SCOIR, Naviance, Cialfo, College Kickstart, etc).

  5. Clients must create all college portals and submit the SRAR when applicable.

  6. Clients will communicate any questions in writing via email to CFP.

  7. Clients are responsible for checking all college portals and remaining up to date on all communication with colleges, CFP, and their school counselors.

  8. Clients will write all of their essays personally; no essays are permitted to be written by AI, parent(s), or another source.

Stakeholders Responsibilities:

  1. Stakeholders will ensure the student completes assignments via follow-up emails from CFP.

  2. Stakeholders will register for relevant events and read our blog for valuable insights into the process and our approach.

  3. Stakeholders will communicate any questions in writing with CFP.

  4. Stakeholders will monitor the status of the college list in CounselMore, email updates, and deadlines.

  5. Stakeholders will adhere to all scheduling and payment agreements.

  6. Stakeholders are welcome to engage in any meetings to help your student manage this overwhelming process. All meetings will be transcribed and shared.

By agreeing to these terms you are engaging in a partnership to support your student on their journey to postsecondary success. The stakeholder's violation of the agreement, particularly inconsistent communication or unethical behavior may be grounds for termination.

CFP’s recommendations are based on the accuracy of information provided by the student and CFP does not accept compensation from any institution for the placement of any student. 

Client Agreement

THIS CLIENT AGREEMENT (this “Agreement”) is made today between Fuller Experience Academic Tutoring F.E.A.T. LLC, a Pennsylvania limited liability company (the “Company”) and (the “Client”). The Company and the Client may individually be referred to as the "Party”", or collectively, the “Parties”.

1.  Payment

a. Client shall pay Company no later than immediately upon completion of a session. Payment may also be made in advance. Client is required to keep a credit card on file with the Company. Please include payment information on page 5 and return it to the Company before the first session. Payment information must be received before the first session, or this Agreement will be put on hold.

b.  Fees are calculated according to the scheduled time agreed upon by the Company and Client. No adjustment of fees will be made for time lost because of late arrival by the Client or by early termination of a session by the Client. The Company will wait fifteen (15) minutes from the time of the scheduled session for the Client’s arrival, before considering that session canceled without sufficient notice.

c.  If any session time is lost because of late arrival by the Company, the Parties will work together to determine when to make up for such lost time.

2.  Exam Registration. Clients are responsible for registering for any official exam and the Client must register for the exam directly with the testing organization. The Company is not able to register a student for any official standardized test and does not offer official testing of any kind.

3.  Services. The Company is in the business of providing advice on the college and higher education application process, based on the Company’s years of experience, research, certifications, and education. The Company will make recommendations for each student based upon a professional evaluation of the circumstances, requirements, and needs of the Client. The Company in no way guarantees college placement or acceptance to any school as well as admissions decisions made by the educational institution. The Company will not attempt to exert influence on any college admissions office. The Company will not write any essays for the Client or submit any applications on their behalf.

4.  Cancellation

a.  The Client may cancel a prepaid session up to one hour before the scheduled time for reasons of a family emergency or sickness and receive a refund or apply any pre-payment to a future session. Lessons not attended for any other reason, without giving forty-eight (48) hours prior notice to the Company, will be charged at the full rate.

b.  The Company may cancel a session for any reason at any time prior to the start of the session and the Company agrees to refund the Client any pre-payment for that session or to apply that payment to a future session that the Client and Company mutually agreed upon.

c.  The Company reserves the right to terminate the Services rendered hereunder should the Client miss three (3) sessions without notice. The Company reserves the right to terminate without notice if the Client fails to be an active participant in the counseling process. No refunds will be provided.

5.  Remote Learning. The Company provides the Services remotely. The Company and Client sessions will be provided either through Microsoft Teams or Zoom. The Company is not responsible for any technical difficulties Client may experience.

6.  Confidentiality. Company will use reasonable efforts to maintain the confidentiality of Client’s personal information, except with Client’s explicit consent or otherwise legally mandated.

7.   Termination. This Agreement may be terminated by either Party at any time by giving the other Party at least seven (7) days prior written notice. If the Client elects to discontinue services, the amounts already paid are nonrefundable.

8.  Warranties. Client acknowledges that, by reason of the subjective nature of the application process, the Company and its representatives have not made any express, implied, or other representations or warranties that its Services will guarantee Client admission to any academic institution.

9.  No Duplication of Materials. Client may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any of the Company’s content, nor may Client distribute any part of the materials over any network or sell or offer it for sale.

10.  Limitation of Liability. In no event shall Company be liable for any direct, indirect, special, general, incidental, punitive, exemplary, or consequential damages, or loss of any kind whatsoever, or for any liability of Client to a third party, whether based on contract, tort, or other legal theory, that results from the Services. In no event shall Company’s liability for damages, losses, or causes of action resulting from the Services, whether based in contract, tort, or any legal theory or otherwise, exceed the amounts paid by Client to Company.

11.  Indemnification. Client agrees to protect, indemnify, save, defend, and hold harmless Company, its affiliates, subsidiaries, parent entities, and partners, and each of their assigns, agents, representatives, officers, directors, shareholders, and employees from and against any and all expenses, damages, claims, suits, actions, judgment, costs, and expenses whatsoever, including reasonable attorneys’ fees, arising out of, or in any way connected with any breach of this Agreement or any acts or omissions of Client. In the event that Company expends any monies in an effort to enforce the terms of this Agreement, Client shall reimburse Company for all such costs and expenses, including reasonable attorneys’ fees.

12.  Amendments. This Agreement cannot be altered or modified except by an agreement in writing signed by both Client and Company.

13.  Severability. If any provision of this Agreement is found invalid or unenforceable to any extent, the remainder of this Agreement shall not be affected, and each remaining provision shall be valid and enforceable to the fullest extent permitted by law.

14.  Non-Disparagement. Company and Client acknowledge that the Services hereunder are inherently of a personal nature and that a key element of the Services is that Client’s reputation as a candidate be preserved and that Company’s reputation be preserved. Company agrees that it will not disparage or make negative comments with respect to Client or Client’s credentials to any admissions counselor or professional at any academic institution. Client agrees that they will not disparage, or make negative comments with respect to, Company or its business, including without limitation posting, anonymously or otherwise, online or in the media any negative comments or reviews.

15.  Force Majeure. If any of the obligations of Company are hindered or prevented, in whole or in part, because of a Force Majeure Event, the same shall not be deemed to be a breach of this Agreement, and all other obligations of Company shall continue. A “Force Majeure Event” means causes beyond the control of Company including, but not limited to an Act of God, inevitable accident, fire, illness or disability, labor dispute, riot or civil commotion, act of public enemy, act of terror or terrorism, governmental act, regulation or rule, failure of technical facilities, inability to obtain supplies, delays in transportation, illness, or other reason beyond the control of Company that is generally regarded as force majeure.

16.  Entire Agreement. This Agreement contains the entire agreement and understanding among the Parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, understandings, inducements, and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. Upon its execution, this Agreement supersedes all prior negotiations, understandings, and agreements, whether oral or written, and such prior agreements shall thereupon be null and void and without further legal effect.

17.  Controlling Law. This Agreement is governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania and that in any action or proceeding arising out of, in connection with, or by reason of this Agreement, the laws of the Commonwealth of Pennsylvania shall govern.

18.  Minors. Where the Client is a legal minor, a parent or guardian shall enter into this Agreement and accept and agree to all the terms and conditions contained herein on behalf of the Client.

SCHEDULE A

19.  The following is a general summary of the services to be provided by Company. Company will use commercially reasonable efforts to provide these services. The precise services to be provided will be determined by Company after discussion with the Client and will be tailored for the Client in consideration of the Client’s profile, qualifications, and other relevant circumstances.